Accessibility Statement | The Charleston Club

The Charleston Club is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to the widest possible audience.

Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML markup for screen reader compatibility
  • Alternative text descriptions for product images and graphics
  • Keyboard navigation support throughout the site
  • Clear heading structure for easy content navigation
  • Sufficient color contrast ratios for text readability
  • Resizable text without loss of functionality
  • Descriptive link text and button labels

Product Accessibility

Our premium American Mah Jongg sets are designed with accessibility in mind. Many of our luxury tile sets feature:

  • High-contrast tile designs for improved visibility
  • Tactile tile surfaces for enhanced grip and handling
  • Clear, legible character engraving
  • Detailed product descriptions including dimensions and weight

Ongoing Efforts

Accessibility is an ongoing effort. We regularly review our website and products to identify areas for improvement. Our team tests our site with various assistive technologies and works to remediate any accessibility barriers discovered.

Feedback & Assistance

We welcome your feedback on the accessibility of The Charleston Club website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Email: Use our contact form
  • Response Time: We aim to respond to accessibility inquiries within 2 business days

If you need assistance with your order or navigating our site, our customer service team is here to help. We can provide product information in alternative formats upon request.

Third-Party Content

While we strive to ensure accessibility across our entire site, some third-party content or embedded features may not be fully under our control. We work with our vendors and partners to ensure they meet accessibility standards.

Last updated: January 2026